We want to make sure you get your items as quickly as possible so we process orders between Monday and Friday. Orders will be processed within 1~2 days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
Shipping Options & Shipping Time
We offer Standard shipping and Expedited shipping.
Location
Shipping Options
Shipping Fees
Shipping Time
Australia,
New Zealand
Standard shipping
A$26.99
6~8 work days
Expedited shipping
A$39.99
4~6 work days
Change the delivery address after the order was placed
Yes, please contact our customer service, but note that we can't change the delivery address after the shipping was already processed.
About Customs and Taxation
The prices displayed on our site are tax-free in AUD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.
Return Policy
If you would like to return or exchange an item purchased on www.snowshred.com, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order delivered during the week before Christmas.)
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Snowshred reserves the right to refuse any returns which do not meet our return policy requirements or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowshred.com.au
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion (40%–70%) products, as well as products purchased with discount codes of 40% or more, are final and cannot be returned or exchanged. Orders placed using a gift card cannot be exchanged but can be returned. The actual refund amount is the payment amount.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returning at your own cost within 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge.
A maximum of one exchange per item will be allowed.
Defective Items：
If an item is received damaged or defective, please contact customer service immediately, and the consumer is not required to bear the shipping fee for this reason.
Warranty Limitations and Exclusions：
This warranty is only available in the United States and Canada. Snowshred is not responsible for direct, incidental or consequential damages for any reason including damage resulting from a breach of a warranty or condition such as scratches in a device surface, lost data or lost or destroyed personal property.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations on the duration of the warranty may not apply to you.
This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
Returned to Sender / Refused Packages：
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
These are very high quality pants. They seem like they will last many winters of use. They fit as expected and are nice and warm. They have vents to let air in and also a good amount of pockets with zippers.
R
Robinson
Warmth and Comfort
Excellent and well priced Snow Pants. These pants kept me warm in single digit temperatures and fit well. Cannot beat this product at this price. I would recommend getting Snow Pants with Overalls though if you plan to go out for winter sports.
C
Clarke
Great choice. Good value
The first pair that I bought was too baggy. The exchange was hassle-free and the second pair fits great. They are great for skiing, even when its pretty cold out. I wore a light pair of sweats underneath and it was perfect. Kept me warm and dry while skiing in Thredbo! Very impressed with the quality!
R
Reynolds
Warm and Comfortable
These snow pants kept me warm and dry in the snow. The fit is greatcomfortable without being too bulkyand they allow easy movement for skiing and hiking. I'm 5'9 160lbs and size medium fits perfectly.
M
MacBeth
Comfortable
Comfortable. Kept my dry. A little loose but worked well.
